THEFOCUS IS PEOPLE AND THEIR RELATIONSHIP WITH THEIR WORK ENVIRONMENT.
THEY ARE DESIGNED TO IMPROVE THE LEVERS OF PERFORMANCE, CHANGE AND INNOVATION - LEADERSHIP, SYSTEMS, ENGAGEMENT, CULTURE, CUSTOMER
FOCUS AND EXECUTION.
THE SOLUTIONS HAVE FOUR COMPONENTS
> Better leaders and managers
> Synergy between success factors
> More productive team members
> Initiatives execution excellence
These four components directly impact on business metrics.
They connect HR assets with operations, systems and processes to create
maximum business impact.
OUR INTEGRATED SOLUTIONS
We bring together the core elements of success to create an integrated, focused and consistent approach to the improvement of:
> Personal capability of leaders, managers, employees
> Team capability
> Organisational capability
This holistic approach generates new insights and enables us to offer outstanding value to our clients.
See below for details.
BETTER LEADERS AND MANAGERS
The role of the leader is to assemble, equip, resource, train, guide, motivate and support all the team members in the pursuit of a common objective.
We measure 44 parameters that together describe the quality of the work environment, including structure, infrastructure, processes and resources, and the skills and attitudes of people and teams. We group, analyse and interpret these parameters to give leaders and managers the operational data they need to understand the situation and the levers to start changing it.
The example on the right shows 'Essential executive indicators' (other views describe culture, engagement and execution effectiveness). Each indicator (e.g: values, skills sufficiency) has its components drivers that - when shortcomings are detected - guide leaders towards specific improvement initiatives.
All displays are interactive and support visual 'drill down'.
MORE EFFECTIVE EMPLOYEES
Team members are not automatons submitting passively to leadership!
A successful team - one that kicks goals - has each member actively and positively contributing and shaping culture, engagement, teamwork, performance and customer focus. That should be the objective in every team.
Any improvement program must therefore have, as objective, to enable team members to make their best possible contribution towards a sound culture, full engagement, strong performance and passionate customer focus.
Our Champion Team program - based on our mentorMind platform - does that. We help each member make their most valuable contribution based on their personal attributes, work environment and challenges. In effect, each employee gets their own dedicated, interactive, light-touch advisor and coach.
CULTURE, AGENCY/ENGAGEMENT, COLLABORATION, CUSTOMER FOCUS, EXECUTION EXCELLENCE
Now more than ever, the ability of leaders and managers to understand the linkages between the different, known success parameters is paramount.
And so is their ability to build synergy to ensure that the total impact on overall performance is more than each taken separately.
Our reports show teams' attitudes and scores with respect to culture, engagement and execution effectiveness. They include an Executive view and Recommendations.
Each report is a filter/enhancer that highlights some essential facets of highly competitive teams and organisations.
The Executive View enables leaders and managers to see how the results translate into critical operational indicators, and where strengths and weaknesses lie.
The Recommendations view shows how each change initiative impacts on the different indicators (operational, culture, engagement, execution), thus making it possible to select and plan initiatives effectively, and maximise impact from effort.
SUCCEED WITH CHANGE INITIATIVES
Once improvement initiatives have been identified and prioritised, the next step is implementation. This is a critical step that, unfortunately, often fails. Unless implementation is successful, no benefits are secured and the effort is lost.
Our Champion Team methodology comprises 'Execution blueprints'. One for each of the indicators we measure as part of our multi-mode assessment.
The execution blueprint is an interactive cloud-based framework that leads managers through the key steps needed to ensure successful execution. The blueprint implements our validated Champion Team model. That is, the model tells how teams can be successful and it also tells how tasks and projects need to be approached and executed for successful outcome.
Execution Blueprints give each manager their own personal, dedicated, interactive advisor as change implementation guide.
Each is tailored to facilitate the improvement of a specific parameter, taking into account its features and implementation challenges.
Once a desired change is identified, its Execution Blueprint ensures it can be implemented in the most effective way for the benefit of the team and the organisation.