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Augment Your Leadership
Measure, improve and leverage
Purpose, People, Systems, Culture, Wellbeing, Change, and Transformation
WHAT WE DO
We help organisations detect bottlenecks and hurdles to performance and productivity, and fix them
WE DELIVER
Solutions that create new capability and dynamism at the frontline, and improve leadership
OUTCOMES
Change and transformation to new levels of clarity, engagement, performance and productivity
Common challenges that need action
But too often are left unresolved at great cost
When morale is low
We help you find the true cause(s), where to start to move the dial and how to do it.
Outcome: improved morale, engagement, wellbeing and productivity.
When change or
transformation is failing
We find the why and show you the how to revive the program.
Outcome: lower or removed hurdles, new energy, new focus, new confidence.
When performance is stagnating
We find the bottlenecks and root causes and then help you execute the change required.
Outcome: better systems, better processes, stronger performance and more satisfied customers.
When you feel things should be better
If you feel that way, there is probably some things amiss; we can pinpoint them and show you how to make them better.
Outcome: satisfaction, peace of mind, more effective work environment, increased capability.
When some of your best people leave
We work with you to improve the quality and attractiveness (NPS) of the work environment.
Outcome: happier and more productive employees, and reduced turnover expenses.
When there is too much stress
We find the underlying causes and then initiate the change to a healthier workplace.
Outcome: more wellbeing, more engagement, more sustainability, better results.
When performance, projects or teams lag or fail ...
Change is required. Fixing problems depends on understanding context, systems and people. We find the pressure points, hurdles and weak connections wherever they are in the organisation. Then we help leaders and managers fix the problems, and in the process they become better leaders and managers.
We answer important questions
and then assist with follow-on actions
Are there silos we don't know about?
Are our processes fit for purpose?
Have we got the right customer focus?
Have the teams the right resources and skills to do their job well?
Is there enough delegation and room for initiative
Do we have a culture of respect and consideration?
Is our rewards and recognition alignment right?
Are we change ready? What is our transformation fitness like?
And many others
Actions that deliver real benefits
How we do it
UNDERSTSANDING
Know where you are
Free of charge
Gaining a shared and clear understanding of people, systems, processes, skills, attitudes and resources is the essential first step.
Our unique, compact, comprehensive and free assessment informs senior leaders and managers of the true situations up-down and across the organisation. It covers:
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All important executive indicators, plus.
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Culture
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Agency and engagement
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Change readiness
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Wellbeing
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Self-realisation and growth
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Transformation fitness
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Execution effectiveness
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It is the foundation that all other steps rely on. This assessment is free.
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To help with the first step towards better leaders and managers, the first assessment is free of charge. One assessment per organisation.
Included:
Executive indicators - Culture - Agency and engagement - Self-realisation and growth - Change readiness - Execution effectiveness
IMPROVEMENT
FOCUS
Know where you
need to go
A typical assessment identifies a large number of opportunities for improvement initiatives.
The challenge is to know where to start. That is, how to identify the 'best' opportunities and prioritise them. In other words, how to secure the biggest bang for the buck.
We qualify and prioritise initiatives according to their:
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Importance with respect to the identified needs
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Cost
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Duration
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Dependencies (the higher the dependencies the more complex the implementation)
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Rushing towards what looks like the biggest challenge often is not the best way to improve the organisation.
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Navigation and route finding are important if the objective is to be reached safely in a timely fashion.
Also included in assessment:
Action identification and prioritisation
CHANGE EXECUTION
Know how to
get there
Execution is the step that determines whether benefits are delivered to the organisation.
It is also the most difficult step and it often ends in failure or, if not, short of the target. The cost in loss of confidence and engagement, while not immediate, is often higher than the short term dollar losses.
Our methodology for change execution has been tested over 3 years in a large organisation. It comprises:
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Dynamic execution blueprints that guide and track implementation
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Byte size advice that is timely and time efficient
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Supports communication and knowledge capture
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No need to 'reinvent the wheel'. Execution blueprints save time and facilitate success.
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EBs apply to all types of initiatives, and projects, including improving KPIs.
BETTER LEADERS AND
MANAGERS
Strengthen your most important resource
Managers determine daily outcomes and have a determining impact on productivity. Further, the success of change initiatives overwhelmingly depends on them.
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According to Gallup, managers account for 70% of the variance between engaged and disengaged teams and engagement has a direct impact on performance, adaptability and overall financial success,
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In times, like now, of competition for talent, helping leaders and managers become better leaders and managers is a sound strategy.
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Our library of dynamic and interactive execution blueprints - that can be delivered just-in-time in byte size mode - is an important resource for improving the effectiveness of leaders and managers.
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Applies to all the main issues that arise in teams
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Save effort and time
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Improve likelihood of successful outcomes
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Coaches leaders and managers to new levels
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Frees manager time for higher cognitive tasks.
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SAVINGS ASSOCIATED WITH A HIGH QUALITY WORK ENVIRONMENT
AND A HOLISTIC APPROACH TO LEADERSHIP AND MANAGEMENT
Reduce staff turnover costs
Over
$10 million
Mid-size org.
Turnover alone costs over $10M per year for a mid-size organisation with 500 employees
Reduce low quality
work environment costs
About
$17,000
per employee
This is the cost of low engagement alone in Australia. It does not include the big gains a high performance environment produces
Reduce failed change and transformation costs
About
US$800 million
per year
HARVARD BUSINESS REVIEW estimates that of the $1.3 trillion spend on DT in 2019, about $800 billion went to waste
A new, better GPS for business that guides us towards our objectives.
Jane Stafford, Executive General Manager, Insurance, Personal Injury Claims, Suncorp
"You have to be really clear about what you’re trying to accomplish and create the environment where ideas that align with your purpose and priorities can come from anywhere, at any time, and be acted on to change things for the better.”
Steve Vamos, CEO, Xero
(emphasis added)
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